Congratulations on registering your Remedy Testing collection kit! You are now on your way to discovering valuable health insights. Here are a few steps to guide you through the process of collecting and returning your hair sample.
Step 1: Complete your hair sample collection by following the instructions on the registration card. You can easily do this by simply trimming a small amount of hair and placing it into the clear collection bag provided. Make sure that you have roughly 50 strands of hair have at least 1 inches of hair, as this is the minimum amount required for accurate results.
Step 2: Seal the clear collection bag and place it into the return envelope and then write your information on the outside. This step is crucial in ensuring that your hair sample reaches the testing center with all the necessary information. Be sure to securely seal the envelope.
Step 3: Place the hair sample and envelope in the prepaid return postage to send your samples to the testing center. The prepaid return postage is a convenient way to ensure that your hair sample reaches the testing center without any additional shipping costs. We already paid for it! Simply drop it off at any mail box or post office.
That's it! Once the testing center has received your hair sample you will receive the first email status update. Next, processing will begin shortly after and your will get the second and final status update letting you know that the test results are ready. Expect your test results to be ready within 7-10 business days from the time you drop your hair sample off at the post office. Shipping and delivery times may be affected.
Reach out directly to our team at support@remedytest.org if you have any further questions.
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