How It Works

The Collection Process

The Collection Process

The collection process we are referring to is the steps required to successfully collect, activate, and submit a sample to our testing center after you have a collection kit in your hands.

What's Included?


Step One: Collect Sample 

Trim 25-50 strands of hair approximately one inch long and place them into the sample collection bag. *If needed we can also accept a q-tip swab (swab the inside of the cheek for approximately 20 seconds), or about 10 nail clippings.

Step Two: Complete Card & Activate Kit

Fill out the identification card and scan the QR code on the to complete the online form with accurate information for individual testing.

Step Three: Return Samples

Put the sample baggy (with the sample inside) and your identification card into the return postage envelope and mail.

Step Four: Get Results

Ordering Online: When a test is ordered from our website it takes us approximately (1-2 days) to process the order.

Shipping Times:

  • First Class Fulfillment Postage (3 to 5 days)
  • First Class Return Postage (3 to 5 days)

Test Results: All tests are usually completed within 1 to 3 days of your sample arriving at our testing center.

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